eCommerce Account Executive

If you are eager to immerse yourself into the world of eCommerce and you’re keen to join an energetic young team, then we have an opportunity for you. Working with some of Australia’s leading brands, our team has built their success by removing complication and delivering beautiful, high converting eCommerce solutions. We take pride in everything they do.

We are on the hunt for an eCommerce Account Executive who has a great attitude, is eager to learn and join a Client Success team that is driven to achieving their clients eCommerce goals. The role is genuinely diverse, aligning with an Account Manager to deliver quality solutions for clients, whilst exposing yourself to a wide range of functions in the business. Surrounded by awesome people, we need someone with passion, an eye for detail and is driven to succeed.

What’s in it for you?
  • A team and workplace that you enjoy coming to each day at The Commons in Chippendale
  • Work with clients in a wide range of verticals; from small boutiques to multinationals
  • Ability to grow professionally by immersing yourself into a young, dynamic and energetic team
  • Future proof your career in the ever evolving eCommerce industry
  • Real growth opportunities and fantastic mentors
  • Pave your pathway to Account Management, Project Management, Digital Production or even Development
About the role
  • Manage a group of clients online stores focusing on roadmap development
  • Work with Account Managers to deliver considered solutions and drive online growth
  • Field incoming client requests and brief into the relevant resource as a feature request, bug report or other
  • Manage the progress and completion of tasks from the assigned resource
  • Test the completed task in line with clients required outcome and acceptance criteria
  • Keep client up to speed with progress
Ideally you…
  • Have had exposure to Shopify, Magento or BigCommerce
  • Are interested in eCommerce or enjoy online shopping
  • Don’t take yourself too seriously!
  • Present solutions, not problems
  • Strong written and verbal communication skills
  • Thrive on working in a team environment
  • Love process 😉
  • Enjoy working closely with internal and external resources or partners to ensure all client requests are completed in a timely manner
  • Enjoy end-to-end account ownership managing budget, timeline and deliverables
  • Manage the team status reports and update them on a regular basis
Experience
  • Bachelor’s degree or 2 years of relevant work experience (retailer or agency side)
  • Proficiency in Google Suite (Docs, Sheets, Slides, Gmail etc)
  • Can pick up platforms such as Shopify, Magento, BigCommerce, Zendesk, Jira etc with ease
  • Highly organized with excellent attention to detail

Apply via this email to jobs@convertdigital.com.au with a cover letter and resume.

No recruiters or agents thank you.